Sarah Ismaeel

Travel Consultant | SME

Cairo, Egypt

Experienced travel industry professional with over 4 years of experience at Concentrix supporting the Expedia Travel Agency account, including 3 years as a Subject Matter Expert (SME). Proficient in Amadeus GDS and experienced in flight, hotel, car rental, and activity bookings. Skilled in problem-solving, customer support, knowledge sharing, and assisting new hires. Additionally experienced in direct customer interaction with international tourists in English and Spanish. Committed to maintaining high service quality and delivering excellent customer experiences.